Cookies policy
Last updated: 5 August 2026
Cookies are small text files stored on your device when you visit a website. They help pages remember preferences and understand how the site is used. This policy explains how ServiceIntel uses cookies on serviceintel.digital. Related privacy details appear in our privacy policy.
Types we use
Essential cookies keep basic functions working, including storing your cookie consent choice so we do not ask on every page load. Analytics cookies help us understand aggregate traffic patterns if you accept them; they are not required to browse courses or submit the contact form.
Cookies table
| Name | Purpose | Duration | Provider |
|---|---|---|---|
| serviceintel_cookie_consent | Stores Accept or Reject preference for the consent banner | 12 months (localStorage) | ServiceIntel |
| si_session | Maintains short-lived load balancing / security continuity when enabled by hosting | Session | ServiceIntel hosting |
| _ga / _ga_* | Optional analytics to measure page views in aggregate | Up to 24 months | Google Analytics (only if accepted) |
Managing cookies
Use the banner’s Accept or Reject buttons on first visit. Rejecting does not block course pages or forms. You can clear localStorage and browser cookies anytime through your browser settings. Blocking all cookies may reset consent prompts.
Third-party cookies
If analytics are accepted, third-party providers may set cookies subject to their own policies. Embedded fonts or images from external CDNs may initiate network requests without setting advertising cookies.
Impact of disabling
Disabling analytics only reduces our visibility into aggregate traffic. Disabling all storage may require you to restate cookie preferences and can affect sticky navigation state in some browsers.